FAQ
Our slippers are created with love for nature, for people and animals - and with the desire to create well-being for all generations, as approachable as our products themselves.
General Questions about Slippers
Are our slippers suitable for all seasons?
Yes, boiled wool regulates temperature and keeps you warm in winter without overheating in summer. We also offer lighter cotton models for warmer months.
Are our slippers suitable for allergy sufferers?
Yes, our slippers made from natural materials are generally well-suited for allergy sufferers, as they are free of harmful chemicals.
How sustainable are our products?
Sustainability is very important to us. Therefore, we preferentially use environmentally friendly and renewable raw materials.
Exclusive natural materials:
Pure wool, organic cotton linen and more for a perfect foot climate.
100% Made in Europe:
Sustainability and regional sourcing are our top priorities.
Spacious toe box
Provides natural comfort and promotes healthy foot development.
Size and Fit
How do I find the right size for my child?
Use our size charts and measure your child’s feet to determine the ideal fit.
Do our slippers run large or small?
Most styles run true to size. If a style runs small, we’ll note that in the product description.
Which size should I choose if I’m between sizes?
For boiled wool slippers, we recommend choosing the larger size, as the material easily conforms to the foot.
Are there slippers for particularly sensitive feet?
Yes, some of our models are made from extra-soft materials without any irritating seams and are especially gentle on the skin.
Are there special models for wide or narrow feet?
Yes, some models are specifically designed for narrow or wide feet. Our customer service team will be happy to assist you. You can reach us by email at office@gottstein.at or by phone at +43 5412 66 25 10 .
Which style is best for children with wide feet?
For children with wide feet, we recommend styles made from 100% virgin wool (fulled). The material is exceptionally soft, stretches with body heat, and adapts perfectly to the shape of the foot.
Do our slippers stretch over time?
Wool easily adapts to the shape of the foot without losing its original fit.
Do our slippers help with cold feet?
Absolutely! Our models made from fulled wool retain body heat and keep feet comfortably warm.
Are there special slippers for specific age groups?
Yes, we offer models for various age groups, from babies to children to adults.
Care and Durability
How do I clean my slippers?
Can I wash the slippers in the washing machine?
How do I prevent unpleasant odors?
How do I clean slippers? ▼